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Frequently Asked Questions

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Is there a minimum order quantity?

No. You can order a single item if you wish and we will embroider it to your specification.

Can I have embroidery in more than one position?

Yes. You can have your embroidery positioned anywhere on the garment, including the sleeves, and you can have embroidery in more than one position if you wish. For example, you might have your logo on the front and your web address on the sleeve of a polo shirt.

Do I have to order all the same size or colour?

Your order can include mixed sizes and mixed colours, even mixed garment types. We can embroider the same logo onto a range of sizes of polo shirts, business shirts, sweatshirts, hats, trousers, whatever you require.

Can my items be personalised?

In addition to your logo or other generic embroidery, we can personalise your workwear or sportswear with individual names or numbers.

My sports team doesn’t have a logo. Can you design one for us?

We can create a design for you that can be embroidered onto your new team kit. Just tell us about any ideas you have for your logo, for example colours or symbols you might want to use, and we’ll do the rest.

I only have a couple of members of staff. Will it not be too expensive to provide them with embroidered workwear?

Our embroidery facility has been specifically designed to provide maximum flexibility. That, combined with new digital technology, means that small orders are far more economical than you might think. We frequently embroider just a few items, even one-offs, so don’t be put off; you’ll be pleasantly surprised at the price!

Can you embroider “unusual” items?

We can embroider anything that we can put a needle through! Most of our orders are for workwear, sportswear or leisure wear, but we have embroidered some pretty unusual thing, so just ask – we can usually source any item you need.

I just wanted to write a quick letter in order to acknowledge mine and my husband's appreciation for the work wear and embroidery you have provided over the last year or so.

On each occasion the service received has been superb, and the work wear and embroidery unfaultable.

As you know our requirements have ranged from a single garment order through to large 'embroidery only' orders, each request has been handled with the same efficient service and for this we thank you.

We will continue to use your services and will not hesitate to recommend Rainbow to others.

Helen Hilton - Active Web Design